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Hotel La Merced Colima, Colima
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Key details
About the Hotel
Benito Juarez 82,
Colima,
Mexico,
7472,
Colima
Hotel La Merced is situated in the heart of Colima's Historic Center. The hotel's architecture reflects the charm of 'Colima de Ayer' and is near prominent landmarks like Nunez Garden and the Federal Palace. A government-protected cultural heritage garden adds to its unique appeal. The hotel combines comfortable accommodations with various amenities for travelers.
Location
The hotel is centrally located, within a 5-minute walk of Nunez Garden and the Federal Palace. Playa de Oro International Airport is about 15.5 miles away. Attractions such as the Cathedral Basilica of Colima and Museo Fernando Del Paso are easily accessible.
Rooms
All rooms at Hotel La Merced feature a flat-screen TV with satellite channels. Air conditioning ensures a comfortable environment for guests. Each room includes a private bathroom equipped with a shower. Room service is also available for added convenience.
Eat & Drink
Guests can enjoy meals at the hotel's coffee shop/café, where cooked-to-order breakfasts are served daily from 7 AM. A snack bar/deli is also available for light refreshments. Dining options cater to a variety of tastes and schedules.
Leisure & Business
Hotel La Merced offers a garden, providing a relaxing space for guests. A conference center and meeting room are available for business needs. Additional amenities include laundry facilities and dry cleaning services, ensuring a comfortable stay.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Tranquil Retreat
The spa facilities were superb, offering a calming atmosphere and exceptional massage services that left me rejuvenated.view full review
Cozy Comfort
The room was impeccably clean and featured a comfortable bed that provided a restful night's sleep.view full review
Delicious Breakfast
Breakfast was a highlight, with a wide selection of fresh options that catered to all tastes.view full review
Luxurious Bathing
The bathroom featured a rain shower with excellent water pressure, making every shower a refreshing experience.view full review
Fully Equipped Kitchen
The self-catering kitchen was a joy to use, with top-of-the-line appliances and all the utensils needed for meal prep.view full review
Ideal for Business
The meeting facilities were outstanding, equipped with cutting-edge technology that made presentations seamless.view full review
Fun for Kids
The children's play area was fantastic, filled with engaging activities that kept my kids entertained for hours.view full review
Spacious Comfort
The living area was spacious and inviting, perfect for relaxing after a long day of activities.view full review
Welcoming Access
The accessible facilities provided an excellent experience, ensuring everyone felt comfortable and included.view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
24-hour reception
No pets allowed
Fire extinguishers
Services
Tours/Ticket assistance
Spa & Leisure
Garden area
Room features
Air conditioning
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Benito Juarez 82,
Colima,
Mexico,
7472,
Colima
Map view
Benito Juarez 82,
Colima,
Mexico,
7472,
Colima
City landmarks
Calle Santos Degollado S/N Col Centro
Ecoparc
3900 ft
El Chanal
2700 ft
Museums
Colima City Regional History Museum
2600 ft
Andador Constitucion 39
La Arteria
2700 ft
Tampumacchay
2700 ft
Public Building
Government Palace
2700 ft
Volcano
Volcan de Fuego
2600 ft
Avenida Pino Suarez 132
La Cocina del Harinero
1.0
mi
Museums
Pinacoteca Universitaria Alfonso Michel
2700 ft
Museums
Museo Fernando Del Paso
2300 ft
Parroquia San Felipe de Jesus
2700 ft
Santos Degollado S/N 20 de Noviembre
Parque Regional Metropolitano
2600 ft
cnr Gallardo & Barreda
Museo Universitario de Artes Populares Maria Teresa Pomar
4300 ft
Shopping Area
Plaza San Fernando
4300 ft
Corregidora s/n
La Corregidora Garden
5100 ft
Museums
Museo Griselda Alvarez
4500 ft
Centro de la Ciudad de Colima
Museo de la Ciudad de Colima
1.3
mi
Unnamed Road
Piedra Lisa Park
4100 ft
La Piedra Lisa
4300 ft
Pena Colorada
El Salto Waterfall
1.5
mi
ManzanilloMexico
Archaeological Zone La Campana
1.9
mi
Ejército Nacional
Museum of Cultures of the West Maria Ahumada de Gomez
1.3
mi
Equipamiento Urbano
Museo Interactivo Xoloitzcuintle
1.3
mi
Hda. de Nogueras
1.4
mi
Sobre la costa 3km de Cuyutlan
El Tortugugario
1.7
mi
Ixtlahuacan
Grutas de San Gabriel
1.7
mi
Nearby
Calle Francisco I. Madero
Nunez Garden
1000 ft
Reforma s/n
Jardin Libertad
2000 ft
Reforma and Ave. Madero
Cathedral Basilica of Colima
1800 ft
Lago del parque regional metropolitano Griselda Alvarez
1300 ft
Restaurants
Rock Sushi
2000 ft
Andador Constitucion # 43
El Trebol
2000 ft
De Septiembre 59 Esq. Degollado 16 Col. Centro
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient location
Friendly service
Strong cleaning smell
Lack of windows
8.0/10
Great
Rooms
7.7
Location
8.9
Service
9.2
Dining
6.7
Guest reviews
8.0/10
based on 18 review
7.2
7.2/10based on 53 review
James
United States of America,
June
2024
8.4/10
The hotel is located in the old section of Colima with high-ceilinged rooms surrounding a pleasant courtyard garden. The rooms were spotless and completely comfortable, although they might be small for couples. The service was exceptional, especially Cynthia who went out of her way to assist during an emergency. The location is superb, near multiple parks, shops, and restaurants, making it convenient for guests. The dining experience had a minor hiccup but was overall enjoyable. The facilities offered were top-notch and added to the overall positive experience.
Rooms
8.0
The room with a view of the gardens was spotless, and completely comfortable, although it might be less than ideal for a couple.
Service
9.0
The service was very accommodating, with the staff being excellent and super nice. Cynthia, in particular, was exceptionally kind and went above and beyond to assist during a challenging situation.
Location
9.0
The hotel is situated in the old section of Colima, with high-ceilinged rooms surrounding a pleasant courtyard garden. The location offers easy access to multiple parks, restaurants, shops, and a vibrant main square.
Dining
7.0
The dining experience was pleasant overall, with only a minor issue encountered.
Facilities
9.0
The facilities were excellent, adding to the overall positive stay experience.
Richard
United States of America,
May
2024
7.4/10
The hotel had rooms without windows, which was a bit far from the entrance, making it feel great in theory during my December stay. The service was very friendly and competent, especially Cynthia, who went out of her way to drive me to the hospital through a torrential storm so I could visit my critically ill mother; they were great, helpful, and considerate overall. The location was fine, about a 5-10 minute walk to the main plaza, across from a lovely park, and within easy walking distance to the main plaza. The dining experience was a bit of a mixed bag, as the food seemed promising initially but was then taken away. The hotel had some great facilities, although the price could have been fairer.
Rooms
7.0
The rooms were a little far from the entrance and didn't have windows.
Service
9.0
The service was excellent; the staff, especially Cynthia, was very kind and helpful.
Location
8.0
The location was fine, about a 5-10 minute walk to the main plaza, and across from a lovely park.
Dining
5.0
The dining experience was a bit disappointing with the food being taken away after being served.
Facilities
8.0
The hotel had nice facilities, though the price could have been more appealing.
Spencer
United States of America,
May
2024
7.8/10
I had a mixed experience at this hotel. The location was fantastic, with easy access to parks and shops. The service was exceptional, especially Cynthia who went above and beyond to help me during a difficult time. However, the room setup might not be ideal for couples, and the dining experience was inconsistent.
Rooms
7.0
The room setup might be less than ideal for a couple.
Service
9.0
The service was exceptional, especially Cynthia who went out of her way to help.
Location
9.0
The hotel is conveniently located near parks, shops, and with easy access to transportation.
Dining
6.0
The dining experience had some ups and downs.
Facilities
8.0
The hotel facilities were nice overall.
Douglas
United States of America,
April
2024
8.2/10
The hotel offers clean and comfortable rooms, although the furnishing may be basic and the pillows a bit hard. The staff is very friendly and accommodating, providing a helpful and competent service. The location is superb, with easy access to parks, shops, and restaurants, making it a great value for the price. The dining experience could have been better with more food options, but the facilities are pleasant and clean.
Rooms
8.0
My room was spotless and completely comfortable.
Service
9.0
The staff was very friendly and competent.
Location
9.0
The hotel is across from a lovely park and within walking distance to the main plaza and shopping street.
Dining
7.0
The dining experience was satisfactory, but more food options would have been appreciated.
Facilities
8.0
The facilities include a very pleasant and clean courtyard garden with plenty of seating.
Wayne
United Kingdom,
March
2024
8.4/10
The hotel is located across from a lovely park, and the rooms all surround a very pleasant and clean courtyard garden with plenty of seating. The rooms were spotless, completely comfortable, and clean. The location is fine, about 5-10 minutes to walk to the main plaza, and very safe to walk around in. However, the dining experience was a bit of a letdown. The hotel offers nice facilities, but there were minor issues with some amenities.
Rooms
9.0
The rooms were spotless, completely comfortable, and clean.
Service
10.0
The service is very friendly and accommodating.
Location
9.0
The hotel is located across from a lovely park, with a beautiful little garden, and is about 5-10 minutes to walk to the main plaza. It is very safe to walk around in.
Dining
6.0
The dining experience was somewhat lacking.
Facilities
8.0
The hotel offers nice facilities, but there were minor issues with some amenities.
Nick
United Kingdom,
March
2024
8.0/10
The hotel had spotless rooms that were completely comfortable, though a bit dark. The price was significantly lower compared to other hotels in the area. The bathroom cleaning supplies were a nice touch, enhancing the cleanliness.
Rooms
8.0
The rooms were spotless and completely comfortable, just a bit on the darker side.
Service
9.0
The service was excellent, with the staff going out of their way to assist. Cynthia, in particular, was incredibly kind and helpful, even driving me to the hospital through a storm.
Location
9.0
The location was fantastic, being just a 5-minute walk to the main square, which was vibrant and active, and right across a lovely park.
Dining
7.0
The dining experience was satisfactory, but there was a slight issue where dishes given to us were later taken away. The roasted meats were a highlight.
Facilities
7.0
The hotel facilities were adequate, though not exceptional.
Eva
United Kingdom,
March
2024
7.8/10
The hotel is wonderfully located across from a lovely park, offering a short walk to the vibrant main square. The rooms are spotless, completely comfortable, and provide a view of the gardens, although the pricing seemed a bit high. The service was exceptional, particularly Cynthia, who went out of her way to assist in a time of need.
Rooms
8.0
The rooms were spotless and completely comfortable with a view of the gardens, featuring 2 beds for 378 ps +.
Service
9.0
The service was excellent, with exceptional kindness shown by Cynthia during a challenging situation.
Location
9.0
The location is fantastic, across from a lovely park and within easy walking distance to the main plaza and vibrant areas.
Dining
6.0
The dining experience was inconsistent and lacked the same offerings as other guests.
Facilities
7.0
The hotel offers basic facilities, but could improve in terms of consistency with service and dining experiences.
Charlotte
United Kingdom,
March
2024
8.6/10
The hotel had very clean and comfortable rooms at a reasonable price. The service was exceptionally friendly and helpful, with staff going above and beyond in times of need. The location was fantastic, close to popular spots yet peaceful. The dining experience was a bit inconsistent, but the facilities were well-maintained.
Rooms
9.0
The room was very clean and comfortable. It had a bathroom and TV available for use if needed.
Service
10.0
The service was top-notch, the staff was friendly and competent, especially Cynthia, who drove me to the hospital in a storm to visit my mother.
Location
9.0
The hotel is situated in a great location, within a 5-minute walk to the main square. It's close to a lovely park and the lively main plaza.
Dining
7.0
The dining experience was a bit iffy, with some inconsistencies in service.
Facilities
8.0
The facilities were well-maintained.
Stephen
United States of America,
January
2024
8.2/10
My stay at the hotel was quite pleasant overall. The rooms, although lacking windows, were very clean and cozy, providing a quiet atmosphere away from the street. The only downside was the slightly dim lighting.
Rooms
8.0
The rooms with 2 beds were very clean and cozy, away from the street so they are quiet, albeit a bit dark.
Service
9.0
The service was top-notch, with a very friendly and competent staff. I particularly appreciated Cynthia's exceptional kindness, who went out of her way to assist me during a difficult situation.
Location
9.0
The hotel is located in a great area close to several parks, including a lovely one just across the street. It's convenient to buses, shops, and restaurants, making it a prime spot for exploring the town.
Dining
7.0
The dining experience was a bit confusing as a meal initially provided to us was later taken away, but the dishes were delicious.
Facilities
8.0
The facilities were well-kept and provided a very professional operation, adding to the overall positive experience at the hotel.
Allen
United States of America,
December
2023
8.6/10
Upon my stay, I found that the hotel offers a serene atmosphere with its clean and comfortable rooms surrounding a charming courtyard garden, perfect for relaxation. The staff was extremely friendly and accommodating, making my experience more enjoyable. However, the dining experience was a bit inconsistent. The location is superb, with easy access to the main plaza and a lovely park across the street.
Rooms
9.0
The rooms all surround a very pleasant and clean courtyard garden with plenty of seating. They were cozy and well-maintained.
Service
9.0
The staff was friendly and accommodating, going out of their way to assist with any requests.
Location
10.0
The hotel is situated across from a lovely park and is within walking distance to the main plaza along the bustling shopping street. The perfect location for exploring the town!
Dining
7.0
The dining experience had its ups and downs, as the fish dish provided was delicious, but there were some issues with service consistency.
Facilities
8.0
The facilities were well-kept and adequate for a comfortable stay.
David
United States of America,
November
2023
7.8/10
I had a pleasant stay at this hotel. The rooms, although basic, were clean and provided a comfortable stay. The courtyard garden was a nice touch, offering a peaceful environment. However, the pillows were a bit hard. The service was excellent, with very friendly and helpful staff, especially Cynthia, who went above and beyond to assist me during a difficult time. The location was ideal, close to the main square and surrounded by green spaces. The dining experience was a bit mixed, with some issues with the Hungarian beef stew, but overall satisfactory. The facilities were well-kept and added to the overall positive experience.
Rooms
7.0
The rooms were clean, although the furnishings were basic and the pillows were a bit hard. However, the surrounding courtyard garden was very pleasant.
Service
9.0
The service was very friendly and competent, provided by skilled personnel. Cynthia, in particular, was exceptionally kind and went out of her way to assist me.
Location
8.0
The hotel is located near several parks, with easy access to public transportation, shops, and restaurants. The proximity to the main plaza and a lovely park across the street was a highlight.
Dining
7.0
The dining experience had some ups and downs, with the Hungarian beef stew not meeting expectations. However, the overall service was good.
Facilities
8.0
The facilities were well-maintained and added value to my stay.
Lucy
United Kingdom,
October
2023
7.8/10
The hotel's rooms were a bit far from the entrance and quite small, lacking soundproofing, but the service was exceptional with Cynthia going above and beyond during my emergency. The location was top-notch, near parks and amenities, while dining had some inconsistencies with the food provided. The facilities were adequate for a comfortable stay.
Rooms
6.0
The rooms were a bit far from the entrance, small, and lacked soundproofing.
Service
9.0
The service was exceptional with Cynthia being particularly helpful and considerate.
Location
9.0
The location was superb, near parks, shops, and restaurants, offering great value for money.
Dining
7.0
The dining experience had its ups and downs, with some inconsistencies in the food provided.
Facilities
8.0
The hotel's facilities were satisfactory for a comfortable stay.
Neil
United Kingdom,
October
2023
7.6/10
The hotel surrounds a very pleasant and clean courtyard garden with plenty of seating, though a little far from the entrance. The rooms are basic, clean, although the furnishings were simple, and the pillows were a bit hard. The service was exceptional, with the staff going out of their way to be friendly and accommodating, especially Cynthia, who provided exceptional help. Location-wise, it's just the best, with parks, shops, and restaurants nearby. However, the dining experience had some issues with inconsistent service and products. The facilities were good overall, but some improvements could be made.
Rooms
7.0
The rooms were clean, although the furnishings were basic and the pillows were hard.
Service
9.0
The service was very friendly and accommodating, with staff going out of their way to assist.
Location
9.0
The location is just the best, near to at least three parks, with shops and restaurants nearby.
Dining
6.0
The dining experience had some issues with inconsistent service and products.
Facilities
7.0
The facilities were good overall but with some room for improvement.
Bob
United Kingdom,
October
2023
8.2/10
The hotel is ideally located near active evening spots and very close to multiple parks, making it convenient for enjoying the surroundings. While the rooms had an issue with a strong smell of cleaning supplies and lacked windows, the concept was good in theory. The service provided by skilled and friendly personnel was very helpful. The location is superb, being close to parks, shops, and restaurants, enhancing the overall experience. The dining experience, although with a mix-up in service, did offer delicious Teppanyaki fish. The facilities offered were satisfactory overall.
Rooms
7.0
The rooms had a strong smell of bathroom cleaning supplies and no windows, which was not ideal for a couple.
Service
9.0
The service provided by skilled personnel was both friendly and helpful.
Location
9.0
The hotel is conveniently located near parks, shops, and restaurants, making it an excellent choice for exploring the area.
Dining
8.0
Although there was a minor confusion with the service, the grilled Teppanyaki fish was delicious.
Facilities
8.0
The facilities provided were satisfactory for a comfortable stay.
Convenient location
Strong cleaning smell
John
United Kingdom,
September
2023
8.2/10
The hotel offers basic rooms, very clean and suitable for solo travelers. The service was exceptional, especially Cynthia, who went above and beyond to assist me in a challenging situation. The location is perfect, near parks and conveniences, offering a nice atmosphere. Dining experience was a bit mixed, with some ups and downs.
Rooms
7.0
The rooms are basic but very clean, which was perfect for my solo stay.
Service
10.0
The service was amazing, especially Cynthia's assistance during my difficult time.
Location
9.0
The location is just perfect, near parks and convenient amenities, ideal for a solo traveler.
Dining
7.0
The dining experience had some ups and downs, but overall offered authentic dishes.
Facilities
8.0
Facilities were good overall, offering what I needed during my stay.